1. Delete your account in the app
- Open CalDefiq and go to Profile (the person or gear icon at the top of the Home tab).
- Tap Data & Privacy.
- Optional: tap Export my data first to keep a copy.
- Tap Delete account, read the confirmation, and tap Delete everything.
The deletion runs on our server straight away. When it finishes, you are signed out and the app returns to the welcome screen. This cannot be undone.
Cancel Premium separately. Deleting your account does not cancel an App Store subscription. Cancel it in your Apple ID settings first. See Subscription & Cancellation Policy (How to cancel).
2. What is deleted
- Your account: your sign-in, email address and profile.
- Everything linked to it in our database: meals, foods, recipes, water, weight and measurements, workouts, walk summaries, steps, goals, settings, budgets, Apple Health imports, AI scan history and usage records, assistant conversations and usage records, Premium status records and complimentary access.
- Your photos: every progress photo and saved meal photo in your private storage. The server removes the files first and checks that none remain before deleting the account.
- On the phone you delete from: walking routes stored on that phone, walks and meal photos still waiting to upload, and your data in CalDefiq’s Home Screen widget.
3. What remains, and why
| What | Why and for how long |
|---|---|
| Your App Store subscription and purchase history | Held by Apple, not by us. Cancel the subscription in your Apple ID settings; Apple keeps purchase records under its own policies. |
| Data in Apple Health | CalDefiq only reads Apple Health and never writes to it, so nothing there changes. |
| Walking routes on your other phones | Routes stay only on the phone that recorded them. Remove CalDefiq from those phones to delete them. |
| Database backups | Our current hosting plan does not include automatic database backups that we can restore from. If we add backups later, copies expire automatically on the provider’s schedule and are used only to restore the service after a failure. |
| Requests already sent to OpenAI | OpenAI may retain API requests for up to 30 days to detect abuse, under its API data policy. |
| Support emails | Emails you sent to caldefiq@gmail.com, our replies, and our support-inbox records of them are not part of your app account. They are unlinked from your account and kept as described in the Privacy Policy (Support emails and our private support inbox), unless you ask us to delete them. |
| Administrative audit log | If we ever took an administrative action on your account (for example giving complimentary access or answering you by email), a tamper-proof record of that action remains as our security and accountability record. It contains an account identifier and the action’s details, not your health data. |
| Information we must keep by law | Only where a law requires it, and only for as long as it requires. |
4. Delete only some data
- Single items: delete any meal, weigh-in, workout, walk, recipe or photo where you see it in the app.
- All saved meal photos (once photo saving is live; see the Privacy Policy (feature-status)): Profile → Data & Privacy → Delete all meal photos. Your food entries and scan results stay.
- Assistant conversation: Clear chat in CalDefiq AI erases the text of your messages and replies (a usage record without text is kept for limits).
- Apple Health imports: Profile → Apple Health lets you disconnect and delete everything CalDefiq imported.
- Stop saving meal photos: turn off Save meal photos in Profile.
5. Can’t open the app? Ask us by email
If you no longer have the app or can’t sign in, email caldefiq@gmail.com with the subject “Delete my CalDefiq account”.
- Write from the email address you use for CalDefiq, so we can confirm the request is yours. If you can’t, tell us and we’ll explain how else to verify it.
- Tell us whether you also want your support emails deleted.
- We will confirm when the deletion is complete. We respond within the time your local law requires.
Never send us your password or a sign-in code.
6. More information
How we handle your data overall is described in the Privacy Policy. Your rights, including those under EU, UK and US state privacy laws, are in Privacy Policy (Your rights and choices).